Effective Date: July 13, 2026

Welcome to AmericanString.com. These Terms and Conditions explain the
rules that apply when you visit our website, create an account, place an
order, participate in one of our programs, or otherwise use our services.

We have written these terms to be as clear and straightforward as
possible. By accessing or using AmericanString.com, you agree to these
Terms and Conditions and to our Privacy Policy.

Please review these terms before placing an order or using our website.

1. About American String

American String offers guitar strings, related musical-instrument
products, apparel, merchandise, and other products and services through
AmericanString.com.

Throughout these Terms and Conditions, the words “American String,”
“we,” “us,” and “our” refer to American String. The words “you” and
“your” refer to the person visiting the website, creating an account,
placing an order, or otherwise using our services.

2. Agreement to These Terms

By accessing or using AmericanString.com, you confirm that:

  • You have read and understood these Terms and Conditions
  • You agree to comply with these Terms and Conditions
  • You are legally able to enter into a binding agreement
  • The information you provide to us is accurate and complete

If you do not agree to these terms, please do not use the website or
place an order.

3. Eligibility and Account Responsibility

You must be at least 18 years old, or the age of legal majority where
you live, to create an account or place an order without the involvement
of a parent or legal guardian.

When creating an account, you are responsible for:

  • Providing current and accurate information
  • Keeping your login credentials confidential
  • Restricting access to your account and devices
  • All activity that occurs through your account

Please contact us promptly if you believe your account has been accessed
or used without authorization.

4. Product Information

We work to present our products accurately, including descriptions,
materials, gauges, specifications, photographs, packaging, and intended
uses.

Because screens and devices display colors differently, the appearance
of product packaging, finishes, artwork, and merchandise may vary
slightly from what you see on your screen.

We may update product descriptions, specifications, packaging, pricing,
or availability at any time without prior notice. Minor changes to
packaging or presentation do not affect the identity or intended
performance of the product.

5. Pricing and Availability

Prices are displayed in U.S. dollars unless otherwise stated. Prices,
promotions, discounts, shipping offers, and product availability may
change at any time.

We make reasonable efforts to ensure that pricing and product
information are accurate. If a product is listed at an incorrect price
or contains an obvious error, we may:

  • Correct the error
  • Cancel the affected order
  • Contact you for instructions before processing the order

Product availability is not guaranteed until an order has been accepted
and processed.

6. Orders and Order Acceptance

Submitting an order through AmericanString.com is an offer to purchase
the products listed in your order.

An automated order confirmation acknowledges that we received your
order. It does not necessarily mean that the order has been accepted or
shipped.

We reserve the right to refuse, limit, or cancel an order when reasonably
necessary, including when:

  • A product is unavailable
  • Pricing or product information contains an error
  • Payment cannot be authorized
  • We suspect fraud, misuse, resale activity, or unauthorized conduct
  • An order violates a stated promotion or purchase limit
  • Shipping to the requested location is unavailable

If we cancel an order after payment has been collected, we will issue a
refund to the original payment method.

7. Payment

You agree to provide valid and current payment, billing, and contact
information when placing an order.

Payments are processed by secure third-party payment providers. By
submitting payment information, you represent that you are authorized to
use the selected payment method and authorize the applicable charges.

Applicable sales tax, shipping charges, and other required fees will be
shown during checkout before you complete your order.

8. Shipping and Delivery

Shipping estimates are provided in good faith and are not guaranteed
delivery dates. Delivery times may be affected by carrier delays,
weather, holidays, address issues, inventory availability, or other
circumstances beyond our reasonable control.

You are responsible for providing a complete and accurate shipping
address. Additional costs resulting from an incorrect or incomplete
address may be your responsibility.

When an advertised shipping timeframe cannot be met, we will handle the
order in accordance with applicable law and our current shipping
practices. Federal rules require online sellers to have a reasonable
basis for advertised shipping times and provide appropriate options when
delays occur. :contentReference[oaicite:0]{index=0}

Current shipping information is available on our
Returns & Exchanges page.

9. Returns, Exchanges, and Product Concerns

Returns, exchanges, damaged shipments, incorrect items, and product
concerns are governed by our current
Returns & Exchanges Policy.

Please inspect your order after delivery and contact us promptly if an
item arrives damaged, defective, or different from what you ordered.

Nothing in these Terms and Conditions limits any rights you may have
under applicable consumer-protection or warranty laws.

10. Promotions, Discounts, and Offers

Promotions, coupon codes, Players Club offers, referral benefits,
affiliate offers, free-shipping promotions, and other discounts may be
subject to separate conditions.

Unless an offer specifically states otherwise:

  • Offers cannot be combined
  • Discounts have no cash value
  • Offers cannot be applied to previous purchases
  • Product and geographic exclusions may apply
  • Promotions may be changed or ended at any time
  • Misuse or unauthorized distribution may invalidate an offer

In the event of a conflict, the specific terms presented with the
promotion will control.

11. Players Club Communications

The American String Players Club provides product news, offers, member
pricing, educational content, early-access opportunities, and other
communications.

Joining the Players Club does not require you to make a purchase. You
may unsubscribe from marketing emails at any time through the
unsubscribe link included in each message.

If American String later offers a paid subscription, automatic-renewal
plan, or continuity program, the price, billing frequency, renewal
terms, and cancellation method will be disclosed separately before
enrollment. Recurring programs are subject to additional federal and
state requirements governing clear consent and cancellation. :contentReference[oaicite:1]{index=1}

12. Reviews, Comments, and Submitted Content

You may have opportunities to submit reviews, comments, photographs,
testimonials, survey responses, social-media content, or other material.

You retain ownership of original content you create. By submitting
content directly to American String, you grant us a nonexclusive,
worldwide, royalty-free license to reproduce, display, publish, adapt,
and use that content for business, promotional, and marketing purposes,
subject to applicable law.

You represent that content you submit:

  • Is truthful and based on your genuine experience
  • Does not infringe another person’s rights
  • Does not contain unlawful, threatening, or abusive material
  • Does not contain confidential information belonging to another person
  • Does not contain malicious software, spam, or deceptive content

We may moderate or remove content that violates these standards, but we
will not penalize or restrict a customer merely for posting an honest
review. Federal law prohibits standardized contract terms that suppress
or punish truthful consumer reviews. :contentReference[oaicite:2]{index=2}

13. Acceptable Use of the Website

You may use AmericanString.com only for lawful personal or business
purposes consistent with these Terms and Conditions.

You may not:

  • Use the website for fraudulent, unlawful, or deceptive activity
  • Attempt to gain unauthorized access to accounts or systems
  • Interfere with the website’s security, operation, or performance
  • Introduce viruses, malicious code, automated attacks, or harmful software
  • Scrape, copy, harvest, or extract website content through automated means without permission
  • Impersonate another person or misrepresent your affiliation
  • Use our website or content in a way that infringes intellectual-property rights
  • Use purchasing systems to manipulate inventory, promotions, reviews, or referrals

We may suspend or restrict access when we reasonably believe these terms
have been violated.

14. Intellectual Property

The American String name, AS emblem, logos, product names, packaging,
photographs, graphics, website design, written content, videos, and
other brand materials are owned by or licensed to American String and
are protected by applicable intellectual-property laws.

Original written, photographic, graphic, and audiovisual works may
receive copyright protection when created and fixed in a tangible form.
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You may view and use the website for personal, noncommercial purposes.
You may not reproduce, modify, distribute, publish, sell, license, or
commercially exploit our protected content without prior written
permission.

Nothing on this website grants a license to use any American String
trademark, trade dress, logo, product image, packaging design, or other
proprietary material except as expressly authorized in writing.

15. Third-Party Services and Links

AmericanString.com may contain links to or integrations with payment
providers, shipping carriers, social-media platforms, review services,
analytics providers, and other third-party services.

We do not control and are not responsible for the content, availability,
security, or privacy practices of third-party websites or services.
Your use of those services may be governed by their own terms and
policies.

16. Disclaimer of Warranties

To the fullest extent permitted by applicable law,
AmericanString.com and its content are provided on an “as available”
basis.

We do not guarantee that the website will always be uninterrupted,
error-free, secure, or free from harmful components.

Product warranties, satisfaction commitments, remedies, or guarantees,
if any, are governed by the written terms provided with the applicable
product or on the relevant policy page. Consumer-product warranty
disclosures may be subject to federal warranty requirements, and
applicable statutory rights are not excluded. :contentReference[oaicite:4]{index=4}

Some jurisdictions do not allow certain warranty exclusions, so portions
of this section may not apply to you.

17. Limitation of Liability

To the fullest extent permitted by law, American String and its owners,
employees, contractors, suppliers, and service providers will not be
liable for indirect, incidental, special, consequential, exemplary, or
punitive damages arising from your use of the website, products, or
services.

To the fullest extent permitted by law, our total liability for any
claim relating to an order will not exceed the amount you paid to
American String for the product or order giving rise to the claim.

These limitations do not apply where prohibited by law and do not limit
liability that cannot legally be excluded.

18. Indemnification

To the extent permitted by law, you agree to defend, indemnify, and hold
harmless American String and its owners, employees, contractors, and
service providers from claims, liabilities, losses, and reasonable
expenses arising from:

  • Your misuse of the website or services
  • Your violation of these Terms and Conditions
  • Your violation of applicable law
  • Content you submit
  • Your infringement of another person’s rights

19. Governing Law and Disputes

These Terms and Conditions are governed by the laws of the State of
Colorado, without regard to its conflict-of-law principles.

Before initiating formal legal proceedings, we encourage you to contact us
so we can make a good-faith effort to resolve the matter directly. We
believe most questions and concerns can be resolved quickly through open
communication.

Unless applicable law provides otherwise, any legal action or proceeding
relating to these Terms and Conditions or your use of AmericanString.com
shall be brought in the state or federal courts located in the State of
Colorado, and you consent to the jurisdiction of those courts.

20. Changes to These Terms

We may update these Terms and Conditions as our products, website,
programs, business practices, or legal obligations change.

The current version will be posted on this page with an updated
effective date. Changes become effective when posted unless otherwise
stated.

Your continued use of AmericanString.com after revised terms are posted
means you accept the updated terms.

21. General Provisions

If any provision of these Terms and Conditions is found to be invalid or
unenforceable, the remaining provisions will continue in effect.

Our failure to enforce a provision does not waive our right to enforce
it later.

These Terms and Conditions, together with the Privacy Policy, Returns
and Exchanges Policy, and any offer-specific terms, form the entire
agreement between you and American String concerning your use of the
website and related services.

22. Contact Us

Questions about these Terms and Conditions are always welcome.

American String
A brand of Criterion Capital, LLC
Email:

support@americanstring.com

You may also contact us through our
Contact Page.

American String is a brand owned and operated by
Criterion Capital, LLC,
a Colorado limited liability company.

Five Generations of Craftsmanship.
Clear terms, honest service, and products made for players who care
about every note.